Refund & Return Policy
1. Return Eligibility
-
Customers may request a return within 5–7 days of delivery.
-
Products must be unused, unworn, unwashed, and in original packaging with tags intact.
2. Non-Returnable Items
-
Items purchased during clearance sales or special discounts may not be eligible for return.
-
Used or damaged products will not be accepted.
3. Return Process
-
To initiate a return, contact us at [Insert Email].
-
Once approved, pickup will be arranged within 5–7 business days.
4. Refund Process
-
After receiving and inspecting the returned product, refunds will be credited within 5–7 business days.
-
Refunds will be credited to the original payment method used during purchase.
-
In case of prepaid orders via Razorpay, the refund will reflect in your account as per your bank’s processing time.
5. Exchange Policy
-
Exchanges are subject to product availability.
-
Exchange requests follow the same timeline as returns (5–7 days).